7 essential automatic SMS apps for businesses

 The last time you read an email you received was when? Most likely within the previous 24 hours. What about sending a text message? not as typical as that According to a survey by Gartner, SMS messages are read up to 98% of the time while emails are opened on average less than 20% of the time. Therefore, using an SMS marketing tool is a good way to ensure that your customers are reading your promotions, invoices, and special deals if you own a small business and want to feel confident about it.

Numerous SMS marketing tools are available that make it simple for you to send SMS messages to your clients without having to do any manual work. You can connect them to your scheduling or reservation system to send reminders and receipts automatically, create marketing campaigns with exclusive offers, and otherwise automate your SMS outreach by using them to send messages directly from the web app. We looked at hundreds of the most popular products before making our selections for the top six SMS business apps, which we'll outline in this article.

The 5+ best SMS apps for every business

AVADA SMS Marketing

One-on-one customer support is provided by industry-leading web-based SMS app AVADA Email & SMS Marketing, which also enables you to manage mass text message campaigns. AVADA Email & SMS gives you the resources you need to deliver your message, whether you need to recover customer abandoned carts or remind your customers about your new promotion deal.

With AVADA Email & SMS Marketing's SMS Automation feature, you can send follow-up messages to your customers. With the help of this feature, you can send customers texts in the same way that you can send them emails. Text messages can be used for a variety of things, including up-sell, cross-sell, abandoned carts, welcoming new subscribers, and order follow-ups.

Additionally, you can use SMS Newsletters to run sales campaigns. Nowadays, SMS has a higher ROI than emails because it has a higher open rate (up to 98%) and conversion rate (up to 45%).

Additionally, an unlimited number of countries can receive SMS. You can send text messages to customers in up to 150 countries using AVADA Email & SMS Marketing. As a result, you can reach your customers wherever they are.

Additionally, sign-up forms make it simple to collect SMS numbers. To collect phone numbers, you can add a customer number field to your website's subscription pop-up form. The countries that the acquired numbers belong to will be matched automatically.

Best SMS app for small and medium businesses, in conclusion.

Salesmsg

Unfortunately not accessible internationally, Salesmsg is a great option for small businesses with a U.S. or Canadian location. Of all the services on this list, Salesmsg's web app is the most straightforward. Only four tabs—conversations, contacts, broadcasts, and triggers—are present in the sidebar. Salesmsg's integration with other programs is largely what gives it its strength.

Immediately after signing up, you are prompted to create a local number. You can give a different number to each team member, and this is the number from which all of your messages will be sent. If you'd like, you can also enable call forwarding, which will allow customers to call your text number and have their calls forwarded to your home or office phone.

To schedule appointments, Salesmsg automatically integrates with Outlook and Google Calendar. Simply click Book Appointment to add a customer's text appointment to your preferred calendar. It integrates with CRM programs like HubSpot, Pipedrive, and Zoho so that you can use your preferred CRM and have Salesmsg handle text messages automatically for more effective customer management. Additionally, you can create a web page that you can use to submit specific message types, like appointment reminders, using Salesmsg Triggers.

Price for 750 text messages and a dedicated phone number from Salesmsg is $35 per month. After that, each additional message costs $0.025; a monthly fee of $10 is added for each additional number. They offer tailored options if you need to set up a higher volume.

The best SMS app for small, local businesses, in conclusion.

ClickSend

Marketing campaigns are frequently carried out simultaneously across a number of outlets. If you want to run campaigns that incorporate email, phone, and SMS marketing, ClickSend is the best option. You could send someone a text message with a brief description of a free offer and an email with complete instructions on how to claim it, for instance. Alternately, you can configure an automated workflow so that whenever someone texts you, you can respond with an MMS or an email.

Separate channel monitoring is possible. To send a text message campaign, select SMS then SMS Campaigns from the sidebar of the ClickSend dashboard. To send an email campaign, select Email Marketing then Email Campaigns. Additionally, they're soon going to integrate Facebook Messenger, WhatsApp, and other channels, so you'll be able to reach your customers no matter where they are or what apps they're using. Of course, your contact list is just as useful for this kind of outreach, as those you're contacting will only receive half of your marketing efforts if you don't have their phone number and email address.

Since ClickSend offers so many customization options, it's a little more difficult to contact than the below-mentioned TextMagic and SimpleTexting services, which are both simpler services. There are numerous menus and submenus in the sidebar, including those for account information, integration, automation, SMS, speech, transactional email, email marketing, fax, letter, and postcard. Despite the fact that there are so many of them, they are all logically arranged. Ninety-nine percent of the information in that sidebar is not necessary if all you want to do is text your clients. Regardless, you will have support from the reliable aid documents found under the Support Articles.

Cost of ClickSend: The first 2,000 SMS messages cost $0.0093 each, and the cost decreases after that. If you're looking for an approximate monthly cost, it's $3.59.

Conclusion: The best SMS integration app for other marketing channels.

See more automated SMS apps for your business: https://blog.avada.io/resources/automatic-sms-apps.html


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