Steps on Shopify for Adding an Internal Note to an Order

 An (internal) note, as you may know, is something that only you or your staff can see. When giving special instructions to your staff, adding notes to the orders can be helpful. It's also something you should do when managing orders in general. But unlike the iOS or Android versions, adding internal notes on your desktop version is done in a different way.
The step-by-step instructions for
adding an internal note to an order on Shopify are provided below. Please take the time to carefully read this writing and adhere to the instructions. Let's get going!

How to add a note to your order on Shopify

Step 1: Go to Orders

From your Shopify admin screen, look at the left side of the page and find a button called Orders, click on that button to continue.

add an internal note to an order on desktop 1

Step 2: Choose an order to add a note

All of the orders are displayed on the Orders page once you arrive there. Look through the list and decide which order you want to add a note to.add an internal note to an order on desktop 1

Step 3: Find the Timeline section

Once you get to the Order details page, you can see there are a lot of sections inside it, however, to add a note, you should scroll down and find the Timeline section.

Step 4: Add an Shopify order note

Under the Timeline section, you can see a box named Leave a comment. Fill the box with the note you want to add

add an internal note to an order on desktop 4

Step 5: Save the note

When you have finished adding the note, you must click on the Post button to save the changes.


To add an internal note to an order on iPhone 

  • Step 1: Go to Orders

After logging into the Shopify app on your phone, take a look at the home screen and find the Orders button, tap on it.

add an internal note to an order on iPhone 1

  • Step 2: Go to All orders or Draft orders
    You can add notes to both orders and draft orders so choose either the All orders button or the Draft order button.

add an internal note to an order on iPhone 2

  • Step 3: Choose an order

After the previous step, the screen will display the orders on your phone screen, choose one orders that you want to add note.

add an internal note to an order on iPhone 3

  • Step 4: Tap the ... button

From the Order details screen, look at the top of the screen and find the ... button. Click on that button to continue our action.

  • Step 5: Tap Add note

After you tap the ... button, you can see a small box which has the Add note option shows up on the screen, go to that option.

add an internal note to an order on iPhone 5

  • Step 6: Add note

The Add note screen will appear after the above step, add your note on the field inside the screen and tap Save to update your note to the Order details screen.

add an internal note to an order on iPhone 6

To add an internal note to an order on Android 

  • Step 1: Go to Orders

After logging into the Shopify app on your phone, take a look at the home screen and find the Orders button, tap on it.

  • Step 2: Go to All orders or Draft orders
    You can add notes to both orders and draft orders so choose either the All orders button or the Draft order button.

  • Step 3: Choose an order

After the previous step, the screen will display the orders on your phone screen, choose one orders that you want to add note.

  • Step 4: Tap the  button

From the Order details screen, look at the top of the screen and find the  button. Click on that button to continue our action.

  • Step 5: Tap Add note

After you tap the  button, you can see a small box which has the Add note option shows up on the screen, go to that option.

  • Step 6: Add note

The Add note screen will appear after the above step, add your note on the field inside the screen and tap Save to update your note to the Order details screen.

Concludion

In conclusion, the information provided above is a thorough explanation of how to add an internal note to an order on Shopify. I sincerely hope you enjoy reading and using my advice. You can access additional instruction writing on the subject by clicking the Shopify tutorials link.


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