What is your mailing address? What is a mailing address and how do you obtain one for your Shopify store? Let's immediately delve into the article below!

What is a Shopify store’s mailing address?

Shopify does not provide email hosting, but if you purchase a domain through Shopify or transfer your domain to Shopify, you can create an unlimited number of free forwarding email addresses.

If you wish to send an email from your custom domain forwarding address, you may require the assistance of a third-party email hosting service. If you use Zoho Mail or G Suite, you could connect your Shopify domain to the hosting provider. If you use a different email hosting provider, you can connect it to your domain by adding an MX Record to your DNS settings.

How to get a mailing address for your Shopify store?

All new email addresses must be forwarded to an available address (for example, Gmail or Outlook). You can create multiple forwards that direct to multiple email addresses.

  • - Step 1. In your Shopify admin, go to Online Store, and then Domains.
  • - Step 2. Within the Shopify-managed domains section, choose the domain you would like to set up email forwarding.
  • - Step 3. Click on Add forwarding email address
  • - Step 4. In the Store email address text box, fill in the email address you want to open for your custom domain. There's no need to enter the @ symbol or anything that accompanies it.
  • - Step 5. In the Forwarding email address text box, fill out your full destination email address
  • - Step 6. Click on Save.

  • How to send emails to customers with your mailing address?

    You cannot respond to customers using an email address with a custom domain. If you wish to respond to a customer email, you must do so directly from the address to which you forwarded your emails; this is the address that will appear in your customers' inboxes.

  • Email hosting is not included when purchasing a domain through Shopify. If you want to send an email from your custom domain forwarding address, you must use a third-party email hosting service.

  • Here are two options we suggest:

  • - Zoho Mail provides email accounts with your own domain
  • - G Suite integrates with the Gmail platform to deliver emails for a custom domain.
  • It is necessary to verify your domain and open your custom email in Zoho Mail or G Suite before connecting your email service to Shopify.
  • Step 1. In your Shopify admin, go to Online Store, and then Domains.
  • Step 2. Within the Shopify-managed domains section, pick up the name of the domain you want to connect.
  • Step 3. Click on Use third-party hosting service.
  • Step 4. Choose your provider, and then fill in the details that were given to you when you verified your domain:
    • If you use Zoho Mail, then fill in the Zoho code.
    • If you use G Suite, then fill in the TXT code or meta tag.
  • Step 5. Click on Save.

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